Shipping Questions and Answers


When will my order be dispatched?
All orders will be picked and packed within 2-5 days from receipt of order. If there are any unforeseen delays Pazaz Online will notify you ASAP you will have the option of changing or cancelling your order.

Flat Rate Shipping Within Australia $9.99* 
Pazaz Online offers a Flat Rate Shipping price within Australia of $9.99.

Please allow up to 3-7 days for delivery by Australia Post or SENDLE couriers (from date of dispatch). Please provide a physical address as unable to ship to Post Office Boxes.

*Conditions: Excludes furniture, large artworks &/or bulky items. All orders to remote regional locations, outback WA or NT will be at our discretion. We will contact you and provide a quote. This is rare but we do reserve the right to cancel any order subject to these terms if you do not wish to proceed with the provided freight quote.

Bulky Item Surcharge
Some items that are large/bulky or extra heavy do not meet our flat rate shipping criteria. We charge a reduced amount for shipping of these items usually starting at $15 within Australia, we will contact you to check that you are happy with the freight charge before proceeding with the order.

Furniture and Bulky Items Requiring Courier Delivery
When you place an order for furniture or a bulky item, we will contact you with a quote for costed shipping charge. You will then have the option of changing or cancelling your order if you are not happy with the quote. We only pass on the actual cost of the delivery and these quotes are not inflated in any way.

We do not make profit on delivery charges.

International Orders
Please contact us for International shipping costs. All international orders are shipped via DHL e-commerce

Order Tracking
Tracking number is available on request. 

If you should have any concerns about your delivery please call Pazaz Online during office hours 07 5645 6455 (9am - 4pm) or e-mail us